Features not available for the Slingbox 350 or 500 17


If you are thinking about getting one of the new Slingbox 350 or 500 models you need to know that some of the previous features available for older Slingboxes are not currently available for these new Slingboxes.

Sling Media has stated “Some of the features that were available in the previous version of Watch on Slingbox.com are now not available with the Slingbox 350 and 500. We’re sorry for the inconvenience, but we are looking at implementing these features in the near future.”

So what’s missing? Here is a list they provide.

Internet Viewing setup in Watch on Slingbox.com You can no longer use the advanced Internet setup to configure your Slingbox and/or ports.
Custom remote BIN file upload You cannot currently upload a custom remote BIN file.
Now Available
Localization for non-US English languages The new Watch currently only supports US English and is intended for use in the US and Canada.
Proxy support for Windows-based computers A network proxy allows an application (such as SlingPlayer) to bypass a network firewall. Past versions of Setup on Slingbox.com allowed you to enter your proxy information.
Now Available
Updating your Slingbox from the SlingPlayer client Cloud-based firmware updates initiated by the Slingbox itself are the only means of updating your Slingbox firmware.
Changing the Slingbox volume during setup This feature was primarily used to turn down the volume from the player itself. You can still turn your system volume down normally.
Enhanced channel change settings You can’t customize your Guide or Channel Number field behaviors if things don’t work as expected

The obvious huge hole that we see missing is the ability to use a custom remote bin file.  If you are not familiar with what a custom remote bin file is that may not sound like much.  Sling Media has included hundreds of remote codes and skins that control the devices you have connected to your Slingbox but there is no way they can create one for every type of device out there.  You may own a newer product that they are not aware of or may want to control and view a web camera or security camera. In the past you could create a remote control file for it and install it on your Slingbox. At this time if your device is not listed you are out of luck if you have a 350 or 500.

Proxy support is not available nor is the advanced setup to choose which IP address the box uses or it’s port.

What they fail to mention in the features not available is the usage of the Stand Alone SlingPlayer program. Even though it was discontinued the Slingplayer program works fine with all the other Slingboxes and to this day many people still use it since it has features that the web player does not. For example the dock right/left, the video only or the always on top feature.

They also don’t mention it but Slinging with Windows XP is now not a supported.  Not a big issue but there seems to be a lot of people that still use XP due to machine type or that they haven’t needed to update their older computers.

For most users these missing features won’t be an issue but the inability to use a custom remote we see as a big issue.  We hope that feature will be added back in soon.


Leave a Comment

17 thoughts on “Features not available for the Slingbox 350 or 500

  • callanish

    “The obvious huge hole that we see missing is the ability to use a custom remote bin file.  If you are not familiar with what a custom remote bin file is that may not sound like much.  Sling Media has included hundreds of remote codes and skins that control the devices you have connected to your slingbox but there is no way they can create one for every type of device out there.  You may own a newer product that they are not aware of or may want to control and view a web camera or security camera. In the past you could create a remote control file for it and install it on your slingbox. At this time if your device is not listed you are out of luck if you have a 350 or 500

    Considering the amount of help Alan Richey provides to others for custom remote files over at the slling forum, this is either going to make him angry that they’ve frozen him out completely from helping others or happy at the fact he will no longer have to accommodate so many people looking for a custom remote bin file.

    “A network proxy allows an application (such as SlingPlayer) to bypass a network firewall. Past versions of Setup on slingbox.com allowed you to enter your proxy information.”

    So I guess a service like Trusted Proxies is now out of the equation for boosting Slingplayer streaming speeds on P.C’s?

    I know I heard from here that the slingcatcher is no longer supported with the new boxes. I’m curious though if it still works. I don’t see any reason why it shouldn’t work unless TCP stream types are eliminated entirely as a protocol which I seriously doubt.

    I’m also curious to know if they’ve done anything about long distance streaming and improving the bandwidth streaming speeds or improving the picture quality with the speeds the slingbox has to work with. I would also like to know if the connected devices will be optimized with these new slingbox‘s providing a genuine SNATT stream, rather than RELAY which just doesn’t work when streaming to a location far away from your slingbox. I’d seriously think about upgrading my box just to get a stable SNATT stream on a connected device which is at twice the streaming speed I’m getting out of a TCP stream.

  • Brandon C Post author

    callanish said 
    I know I heard from here that the slingcatcher is no longer supported with the new boxes. I’m curious though if it still works. I don’t see any reason why it shouldn’t work unless TCP stream types are eliminated entirely as a protocol which I seriously doubt.

    No the SlingCatcher won’t work with the new slingbox 350 or 500. They will show up in the directory but if you try to log in it will ask for a password. The new boxes don’t use a password like the old ones do. They use your login at slingbox.com or flash player, etc to allow access to your slingbox.

  • callanish

    Brandon C said

    callanish said 
    I know I heard from here that the slingcatcher is no longer supported with the new boxes. I’m curious though if it still works. I don’t see any reason why it shouldn’t work unless TCP stream types are eliminated entirely as a protocol which I seriously doubt.

    No the SlingCatcher won’t work with the new slingbox 350 or 500. They will show up in the directory but if you try to log in it will ask for a password. The new boxes don’t use a password like the old ones do. They use your login at slingbox.com or flash player, etc to allow access to your slingbox.

    Okay, thanks for that. That’s a shame. In my eyes, sad times for the very reliable slingcatcher. 

  • Itay

    Brandon – did you actaully try it with the catcher? I already ordered te new 350. I can AirPlay, but was hoping I don’t need to dump my catcher.

  • Itay

    All the other devices (WD, GoogleTV) have login with password, so if that is a problem, all the others will not work as well.

  • Brandon C Post author

    Itay said
    Brandon – did you actaully try it with the catcher? I already ordered te new 350. I can AirPlay, but was hoping I don’t need to dump my catcher.

    Yes,

    It asks for a password. I tried admin and my newwatch.slingbox.com password and it wouldn’t log into the box. If I get a a chance I will try a few others to see if maybe a default password or something else will work.

  • Brandon C Post author

    Itay said
    All the other devices (WD, GoogleTV) have login with password, so if that is a problem, all the others will not work as well.

    I don’t have either but Sling has posted:

    SlingPlayer for WDTV is temporarily unavailable for slingbox 350 and 500 models here

    Currently, SlingPlayer for WDTV is not working with the new slingbox 350 & 500. We are aware of this issue, and working very hard to fix any issues preventing them from working together. Please check back here for updates. The ETA for the fix is late October, 2012.

    See here:
    http://support.slingbox.com/get/KB-2000510.html

  • jim

    Brandon C said

    Itay said
    All the other devices (WD, GoogleTV) have login with password, so if that is a problem, all the others will not work as well.

    I don’t have either but Sling has posted:

    SlingPlayer for WDTV is temporarily unavailable for slingbox 350 and 500 models here

    Currently, SlingPlayer for WDTV is not working with the new slingbox 350 & 500. We are aware of this issue, and working very hard to fix any issues preventing them from working together. Please check back here for updates. The ETA for the fix is late October, 2012.

    See here:
    http://support.slingbox.com/get/KB-2000510.html

     

    Wouldn’t you think of testing the new boxes with the current software that is being sold by other technology providers?? Sling has had years to work on something new and the 350/500 really don’t give you a sense that they are capable (or interested) in bringing something new to the market. The fact that they have shot slingcatcher and Vulkano has it built into their new boxes would give them some incentive but I guess they are happy where they are. My WDTV and Logitech Revue will continue to gather dust waiting for something new and improved to show up. frown

  • Rick DeHaven

    Unless I am missing something, the best feature of the stand alone slingplayer is that you can resize the video as you wish. I’m befuddled at how they can make the product less and less desirable with every new release.

  • Brandon C Post author

    Rick DeHaven said
    Unless I am missing something, the best feature of the stand alone slingplayer is that you can resize the video as you wish. I’m befuddled at how they can make the product less and less desirable with every new release.

    Not sure what you mean by resize but the web browser does offer an aspect ratio if that helps.

    Not that I am a fan of it. I love the Stand alone player and wish they would keep supporting it but it appears that is never going to happen.

    Funny thing is that users of Vulkano or Belkin @TV Plus devices are asking for browser player. In the end most people want both options, it appears. I guess they have to decide on one or the other so they don’t have to develop 2 different products so they can keep their costs down.

  • jim

    I haven’t quite yet found any advantage of the 500 over the earlier HD units (have one of each). Still really looking. Without some difference in performance of delivering a quality HD picture to a HD TV, for me there won’t be any advantage. Now if they can put the Slingcatcher functionality in the 500 that might be what I’m needed but then that’s a dream I guess.

  • John in Paris

    Also, there’s no built-in tuner. I have a Pro (non-HD) with 3 inputs + built-in tuner, and I sometimes use the built-in tuner while the DVR’s are recording.

  • alexm

    Ok i own by today a new slingbox 350 and i have a KAON sta receiver but it is NOT listed.So how i can manually import custom bin files?Is there any way to do that.

  • michael

    I really don’t understand their thinking. they had great products but they are killing them. I love my sling catcher. I live in Kuala Lumpur and sling my aus cable tv over here. I used to use a pc and it sucked. I used WDtv, better but the remote was still a pain. i purchased sling catcher and never looked back. Its the closest thing to having my cable box here in terms of control and ease of use. Can we get a partition together or something so they realize just how many of us want these back on the market or at lease continue support so we can buy the newer boxes? My pro HD is about to die and I’m going to need to scour the internet for another one rather than buy a new product. Well done execs!

  • jim

    michael said
    I really don’t understand their thinking. they had great products but they are killing them. I love my sling catcher. I live in Kuala Lumpur and sling my aus cable tv over here. I used to use a pc and it sucked. I used WDtv, better but the remote was still a pain. i purchased sling catcher and never looked back. Its the closest thing to having my cable box here in terms of control and ease of use. Can we get a partition together or something so they realize just how many of us want these back on the market or at lease continue support so we can buy the newer boxes? My pro HD is about to die and I’m going to need to scour the internet for another one rather than buy a new product. Well done execs!

    Plenty of used Slingboxes available on Ebay so getting a Pro HD should not be a problem.