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1:51 am
September 3, 2010
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Hi,
Recently, I am encountering connectivity issues on my Slingbox Pro HD. My slingbox is on a remote location and I am placeshifting using a Slingcatcher. It seems to be alright with few minor problems such as video freezes once in a while, bitrate dropping and gaining. When the video freezes, I just disconnect and reconnect again. But just recently, video freezes and cannot connect anymore. Even my dad who is located near the slingbox location could not connect locally. The fix is to reboot the slingbox and everything works fine again but will disconnect after sometime.
I do have a power timer at home where it will restart my router, slingbox and IP camera so chances are when no one is around to restart at my place, I will need to wait for the scheduled power cycle before I can watch again. Is this related to the capacitor issue on Solo?
Here are some details:
- Slingbox Pro HD firmware version 2.0.91
- Router is Linksys WRT54G flashed with DD-WRT firmware .24 VPN
- Upload speed ranges from 300-900
- I am doing port forwarding to the slingbox using TCP/UDP port.
- Upon checking, the slingbox pro HD's MTU size is 1472. This was changed by the Slingbox Tech since I cannot make the remote viewing a year ago and after that I did not change anything.
Hope someone here can help.
Thanks.
7:47 am
September 8, 2010
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Ive been having the same issue. It all started in August (just suddenly freezes when using the Catcher at a remote location). There were times when it was freezing while optimising about twice a day (having to get my brother to reboot the slingbox in the UK as I am in the US). I have reset the Slingbox and things had setteled down (had also identified the IP address on the router for the Slingbox was not the same as the Slingbox and thought that may have been the cause). BUT it went down last night!! I am hoping this is not going to be a regular occurance again and not sure what is happening. I have put the slingbox on a timer to reboot it but that did not do the job this morning (may be the timer is not set up right). But any how it's good to hear someone else is having the same issue as me.
Depam: which country is your slingbox located in? Is it UK with Virgin internet?
2:51 pm
April 19, 2010
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@depam – How is the streaming to a computer?
It's possible you guys might have weak power supplies causing this issue but I would try streaming via a PC for sometime and see if the Slingbox does the same thing.
9:08 am
September 3, 2010
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@Brandon: I asked someone in the house to do a local viewing and they
said it never went down for almost 5 hours so I don't think the
slingbox pro hd is completely faulty.
@Benbo: I have
the sling in Philippines and I am slinging here in Singapore using a
slingcatcher. Do you have any updates on your problem? Did you manage
to fix it? I first thought it was my router having some issues but
after downloading 10GB worth of data from my remote location, I don't
think there's something wrong on it either. Now, I notice that during
night time, everything is okay with a few frame drops but during daytime
and afternoon I still experience optimizing and stuck problem and the
only solution is to reboot the slingbox pro hd.
I am
really clueless whether is it the router, ISP or the Slingbox
5:18 pm
@depam,
Can you try streaming remotely from where you are using the PC player. If local viewing is fine then it may be a TCP issue that is causing the catcher to not work correctly.
9:01 pm
September 3, 2010
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I am using a sling catcher to stream from my Pro HD. And from their website, they said that Slingcatcher cannot stream from UDP port. How true is this? I can see from my router logs that the connection is indeed using TCP. However, I want to know if there is a workaround to make Sling catcher use UDP? In that way I can also remove the port forward from my router. Thanks.
4:56 am
April 19, 2010
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Not that I know of. You must have an open port for the Slingcatcher and TCP to stream remotely.
5:04 am
September 3, 2010
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This is really frustating since things like this should really be using UDP instead of TCP. I do think that the most common problem why my Sling gets stuck in optimizing is that it really cannot renegotiate the packets being received or sent. Its like the other end would no longer correspond to the correct frames. This may have caused my Sling to not function even after you reconnect. The only solution is to restart the slingbox. But it is quite annoying to do that considering that I am streaming remotely.
9:36 pm
October 18, 2010
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What can we do we all are suffering the same problem i am just tired of this sling box pro hd …..
but why …. WHY ….. Slingbox pro works fine in the same setup ?
7:04 am
September 3, 2010
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I don't know if it is my Pro HD that have problem. For 3 years, I have been using my Pro HD connected to my Slingcatcher. I am always having problem with streaming and always get disconnected. I needed to restart my Pro HD a lot to rectify the problem. I now bought refurbished Solo and it is working far better than my Pro HD. I don't need much of HD as my upload bandwidth is really not that high but the stability it gives me is worth it. I can stream all day without disconnecting even at a very slow speed.
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