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Slingbox Pro-HD has Leaking Capacitors
Views of this topic: 4486
January 16, 2011
4:07 pm
bugdave
Forum Posts: 3
Member Since:
January 5, 2011
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A handful of people have found that their Pro-HD model is suffering from the same leaking capcitors as as the solo. Here are some photos of my pro-hd. Could you guys please tell me what capacitors I need to replace the leaking ones? Thanks

 

 

Top

You can see above that the left capacitor is leaking and the right one is bulging

Bulge

Another view from the top…Left leaking and right bulging

good

Above is the 3rd capacitor which, like most others, looks fine.

 

P.S. Shame on Slingmedia for denying they're at fault!

January 16, 2011
4:21 pm
Brandon C
U.S.

Forum Posts: 1524
Member Since:
April 19, 2010
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You will see on the side of the capacitor something like 470Uf and then the voltage like 16V.

You need the same 470Uf but you can use a higher voltage. Radio Shack carries a 470Uf, 35volt that should work.

See here. http://www.radioshack.com/product/index.jsp?productId=2103624

January 16, 2011
4:49 pm
bugdave
Forum Posts: 3
Member Since:
January 5, 2011
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thanks for the fast response…I hope to get them replaced this week and I'll report back here afterwards. Interestingly enough my issues were slightly different than most. Like most, I noticed all was fine until that last major update. Soon after i noticed that it would hiccup while doing local streaming (on the home network) and constantly time out if i was streaming over the internet. On the iOS app it would just keep re-buffering. I downgraded to an earlier firmware and it returned everything to how it used to be. However, i noticed that it seemed to have similar hiccups in the stream but they were less noticeable. I knew something wasn't right and sure enough my capacitors were leaking. If it weren't for this site i would be out of $200 due to either buying a new slingbox/vulkano or the same in having sling fix mine. Thanks again! 

January 16, 2011
5:17 pm
Brandon C
U.S.

Forum Posts: 1524
Member Since:
April 19, 2010
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It does seem that the newer firmware tasks the Pro HD more than the older ones did. I don't know why but quite a few people have downgraded to the earlier version to fix their issue.

Let us know how it works out and take lots of pictures!

January 16, 2011
5:37 pm
DSTVASIA
Taiwan
Forum Posts: 217
Member Since:
April 20, 2010
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Great post.

You know to think of it some of the slings I tossed out may have had faulty capacitors.  Surprised

Unfortunately not a known issue or a known fix before but thanks to all the people who post about these issues things can be fixed very cheaply. 

If Evolution Works, Why So Many Idiots?
January 18, 2011
6:25 pm
bugdave
Forum Posts: 3
Member Since:
January 5, 2011
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I was able to make the repair. It wasn't as easy as I thought due to the fact that the solder was lead free and required A LOT of heat as well as some desoldering tricks. However, the repair was successful as the sling is now performing like it did the day I got it! Thanks for saving me having to buy a new Slingbox or Vulkano. This forum rocks!

 

repair

 

 

January 18, 2011
8:35 pm
Brandon C
U.S.

Forum Posts: 1524
Member Since:
April 19, 2010
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Thanks for the update and pics. I am glad you got it working. There hasn't been a lot of talk about the Pro HD capacitors going bad but I bet we will see more on it soon. frown

The solder has seemed to be an issue with all their boxes. That's why I have been recommending the Weller SP40LK 40 Watt Soldering Iron Kit to people who ask. With the extra power it seems to do the trick.

 

January 19, 2011
9:10 am
Denis247
London, UK
Forum Posts: 27
Member Since:
June 5, 2010
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Brandon C said:

Thanks for the update and pics. I am glad you got it working. There hasn't been a lot of talk about the Pro HD capacitors going bad but I bet we will see more on it soon. frown

The solder has seemed to be an issue with all their boxes. That's why I have been recommending the Weller SP40LK 40 Watt Soldering Iron Kit to people who ask. With the extra power it seems to do the trick.

 


A 40w iron will lift he delicate coper tracks off the pcb if you're not careful. Keep the contact time short, use de-solder braid (not a desolder pump on this type of solder) and wiggle the capacitor free as you apply the heat. I use a temp. controlled 15w iron for delicate work, but would only ever go to a 25w on a pcb. Once the copper tracks are lifted/broken a repair is far more complicated.

 

 

And use a good old fashioned low melting point lead/tin solder. The leadless stuff was only introduced to placate the 'save the earth' brigade and has been found to be the cause of many problems, especially around minature surface-mount IC's 

 

Those 2 leaky capacitors shown in the photo are in the power regulator section. They are there to help regulate and to ensure a 'pure' DC supply to the rest of the circuits. A 'non-pure' supply line would cause all kinds of problems. It doesn't look like external heat has been a cause of their failure, more likely poor contruction or a borderline voltage rating has caused them to internally heat up causing pressure to build up which eventually causes the body of the capacitor to rupture. BC's advice to replace these with higher voltage rated ones is good advice, space permitting.

The third, unaffected capacitor looks like it is providing local de-coupling to what looks like a USB socket. If so, it is having a far easier life than the others, it won't affect the working of the box and can be left alone.

So many edits, but just one more important point..ESP..Electrostatic Precautions. A body can generate a potential of many hundreds of volts above earth merely by walking around, especially on things like nylon or wool carpets. This is sufficient to instantly 'zap' any electronic component (or even partially zap, leading to a failure time bomb). So it is necessary to first discharge anything before you first touch the pcb.

It's sufficient to touch ,say, and earthed radiator with one hand and the earth plane (the wide areas) of the board with the other. Do this from time-to-time and whenever you leave and return to work on the board. I use a conductive wriststrap with a coiled cord clipped to the board.

 

Have fun and enjoy the feeling of achievement you get fixing something yourself.

January 22, 2011
9:20 am
nuke12
Forum Posts: 20
Member Since:
May 6, 2010
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Something that is not being mentioned in these capacitor threads. Yes, electrolytic caps have a voltage rating, a capacitance and a TEMPERATURE rating. Standard values are 85C or 105C. People should be purchasing the 105C caps.

 

Even with all the correct numbers, people should also be looking at a good mfg. like Vishay. There is a lot of junk out there.

January 22, 2011
12:31 pm
nuke12
Forum Posts: 20
Member Since:
May 6, 2010
Offline
10

Still thinking on my last post.

 

Has anyone looked at the cap. mfg. for the ones that are being replaced? I replaced them in my old Pro-HD but I never thought to look. Is there a commonality in the mfg.? Maybe Sling is buying junk from the get go?

 

These units can get pretty hot without cooling and that's why you want the higher temp. caps. but I find the caps out of China fail no matter what temp. rating they have.

January 22, 2011
4:40 pm
Denis247
London, UK
Forum Posts: 27
Member Since:
June 5, 2010
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11

The higher voltage-rated ones being recommended have the advantage that, being physically larger, they run cooler. Also they are not being affected by heat from other things (I think, looking at the pcb photo's), but rather from self-generated heat which the higher voltage rated ones would produce less off.

 

It's always a good idea to use the best components, but I understand manufacturers can lose money by using over-specced components. It's a balancing act between reliability and cost, which it seems Sling may have gotten wrong here.

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